Resources

2012 Client Service Report Card

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2011 Client Service Report Card

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2010 Client Service Report Card

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2009 Client Service Report Card

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2008 Client Service Report Card

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2007 Client Service Report Card

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Tip of the Month

Arrears Cost

Half the Agency's clients have member arrears and bad debts below $44 a unit, and half above. In 2007, the midpoint was $86. Great news in a challenging year.