Strategic Planning Task Force Charter
Agency for Co-operative Housing
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Client Service and Satisfaction Standards
Agency for Co-operative Housing
Bilingual Services
Agency for Co-operative Housing
Communications
Agency for Co-operative Housing
Confidentiality and Access to Information
Agency for Co-operative Housing
Privacy
Agency for Co-operative Housing
Complaints and Dispute Resolution
Agency for Co-operative Housing
Accessibility for Persons with Disabilities
Agency for Co-operative Housing
Financial Accountability
Agency for Co-operative Housing
Accounting for Prepaid Expenses and Capital and Intangible Assets
Agency for Co-operative Housing
Tip of the Month
High-Risk Clients
Clients at High risk make up only 9.9% of the Agency’s portfolio, down from 16.3% in 2008. Proof that struggling co-ops can strengthen their operations.