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The Agency’s Management Services Agreement stands up during the pandemic
The Agency never imagined a pandemic when it drew up its model Management Services Agreement. We developed it for co-ops to use when they hire a company to manage their property without the need to be on site. The goal was to set out clear expectations for both the co-op and the management company
Winning with the Rapid Housing Initiative
COVID-19 has exposed the desperate need for more affordable housing. As part of the National Housing Strategy (NHS), CMHC has developed an extra funding model to speed up the delivery of affordable housing units in the teeth of the pandemic. Called the Rapid Housing Initiative (RHI), it provides
Thinking about cutting your maintenance costs? Think again
Maintenance costs are a big part of your co-op’s annual budget. Unlike with your mortgage, insurance and property taxes, you can decide to cut your maintenance costs. And we usually think that lower costs are better.
But wait! With maintenance costs, lower might not be better. Lower maintenance
Over-Housing under the Rental Assistance Program
Performance Report Q&A
Tweet, tweet! Here we come!
You Told Us about Our Service: The Highlights
How does your co-op really feel about the Agency? Inquiring minds want to know. Every few years the Agency reaches out to all our clients to touch base with you about our service—and our services. To make sure you can be frank with us, we hire a professional research firm that treats your individual
You Told Us about Our Service: The Reports
We are always glad to help when a client needs something, but our risk-based approach means that we spend less time with co-ops that are doing well. However, our annual package of reports is one service that goes to all clients.
Our 2018 Client Satisfaction Survey asked you to rank our reports from
The Management Services Agreement
The Model Management Services Agreement is carefully written to make sure you and your manager know just what to expect from each other. It covers the property manager’s duties, how they are paid, when they need to get things done and where their authority starts and stops.
The agreement includes
Tip of the Month
Capital Reserve Balance
61% of Agency clients hold a capital reserve balance of at least $6,000 per unit. By almost doubling the amount from 2007, co-ops are nearly twice as ready to meet their future needs.