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For our 2023 Annual Report, the Agency is reflecting on its roots.  Aesop’s fable, The Tortoise and the Hare, resonates for the Agency on many levels. His story is our story, as told in our 2023 Annual Report.

Like the tortoise, the Agency started slowly. The idea was not welcomed by a government

It’s not just our co-op clients who benefit from performance data from the Agency. We also like to share aggregated data with our stakeholders and earlier this fall, we released an updated version of our one page Snapshot Reports. 

For management companies and co-op housing federations, these reports

We’ve learnt from your feedback that many co-ops are not sharing their Plain-Language Financials with their members. Because the Agency introduced this service to help members get a better grasp of their co-op’s statements, we asked why. The answers varied. Some boards just haven’t thought of it

Being under-insured puts a co-op at risk. Insurance protects against a misfortune that strikes without warning. In a housing co-op anything can happen, from a fire - several major fires have occurred over the past few years - to a staff person or president gone missing, along with the entire capital

Under new federal rules introduced in August 2016, landlords have little recourse if a tenant is growing licenced medical marijuana in their unit. There’s a risk, though, that insurance policies will not cover damages from any activities deemed ‘high risk’, and, in most cases, the operation of a

The Agency has discovered that some housing co-operatives victimized by fraud are unable to collect on their insurance because they miss the deadline for reporting their loss. Others don't try to make a claim out of the mistaken belief that a claim won't succeed without a criminal conviction.

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