Thank you from Your Friends at the Agency

Date
1 November 2024

Your co-op’s needs and concerns, as we understand them, are at the core of the services and tools the Agency provides. We aren't perfect, and we recognize that our delays and technical issues have frustrated our busy co-operative clients.  

We are deeply grateful to you for your patience and understanding—more than that, for your hard work in filing those backdated rental assistance reconciliation through the Agency's Rental Assistance Calculator.  

We look forward to providing you with effective tools and services so that you can continue to support your members with rent-geared-to-income assistance. 

Thank you once again for your understanding and patience. 

Tip of the Month

Good Vacancy Loss

Some vacancy loss is by choice, because units are being refreshed for new members. So not a loss but an investment.